Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you. This can be:
a. To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
b. To personalise user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App.
c. To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our App.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of device and technical information about Users means of connection to our App, such as the operating system and the internet service providers utilised and other similar information.
Types of Data Collected
- Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (Personal Data). Personally identifiable information may include, but is not limited to:
a. Email address
b. First, middle and last name
c. Country and Nationality
d. Cookies and Usage Data
2. Use of Data
uCentric IBC Ltd. uses the collected data for various purposes:
a. To provide and maintain the Service
b. To notify you about changes to our Service
c. To allow you to participate in interactive features of our Service when you choose to do so
d. To provide customer care and support
e. To provide analysis or valuable information so that we can improve the Service
f. To monitor the usage of the Service
g. To detect, prevent and address technical issues
3. Transfer Of Data
4. Disclosure Of Data
uCentric IBC Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:
a. To comply with a legal obligation
b. To protect and defend the rights or property of uCentric IBC Ltd.
c. To prevent or investigate possible wrongdoing in connection with the Service
d. To protect the personal safety of users of the Service or the public
e. To protect against legal liability
5. Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Therefore we adopt appropriate data collection, storage and processing practices, as well as security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our App.
Web browser cookies
We may employ third party companies and individuals to facilitate our Service (Service Providers), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
1. Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google's Privacy & Terms webpage.
2. Google Ads
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Please have a look at them here.
Links To Other Sites
Our Service does not address anyone under the age of 18 (Children). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
a. Users can visit our site anonymously
a. Via Email
Can change your personal information:
i. By calling us
ii. By logging in to your account
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 18 years old.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CANSPAM, we agree to the following:
a. Not use false or misleading subjects or email addresses
b. Identify the message as an advertisement in some reasonable way
c. Include the physical address of our business or site headquarters
d. Monitor third-party email marketing services for compliance, if one is used
e. Honour opt-out/unsubscribe requests quickly
f. Allow users to unsubscribe by using the link at the bottom of each email
Your acceptance of these terms
By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.