SkyCrew's Cookies Policy

This Cookies Policy forms part of our general Privacy Policy. In common with most other websites, we use cookies and similar technologies to help us understand how people use SkyCrew® so that we can keep improving our App. We have created this Cookies Policy to provide you with clear and explicit information about the technologies that we use on SkyCrew®, and your choices when it comes to these technologies.

 

If you choose to use the Platform without blocking or disabling cookies or opting out of other technologies, you will indicate your consent to our use of these cookies and other technologies and to our use (in accordance with this policy and the rest of our Privacy Policy) of any personal information that we collect using these technologies. If you do not consent to the use of these technologies, please be sure to block or disable them using your browser settings, the opt-out links identified in this policy, or the settings within our mobile apps.

 

 

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser. To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org/.

 

 

SkyCrew cookies

We use our own cookies to recognize you when you visit our website or use our apps. This means that you don’t have to log in each time you visit, and we can remember your preferences and settings. Those cookies with one - or two-letter names (such as “a”, “c” or “qc”) are SkyCrew cookies.

 

 

Third party cookies

In addition to our own cookies, we work with various reputable companies to help us analyze how the Platform is used, and to optimize our website and apps to deliver the best possible experience. The following companies help us achieve this through use of cookies:

 

Google Analytics and Google Website Optimizer

Google Analytics and Google Website Optimizer are services provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our website, our mobile site and any SkyCrew® players embedded on third party sites. Google Web Optimizer uses the same cookies to measure how different users respond to different content. The information generated by these cookies (including your truncated IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your, and other users’, use of our website and SkyCrew® mobile app, compiling reports for us on website activity and providing other services relating to website activity and internet usage. Please note that Google only receives your truncated IP address. This is sufficient for Google to identify (approximately) the country from which you are visiting our sites or accessing our players, but is not sufficient to identify you, or your computer or mobile device, individually. Google cookies are those beginning “__ut”. You can find more information here, including a link to Google’s privacy policy. To opt out of this analysis by Google, please see the Opting Out section below.

 

 

Google AdMobMob and Google Remarketing

We use the online advertising program Google AdMobMob and the Google Remarketing technology, both operated by the company Google Inc. ("Google").

 

For measuring conversion with Google AdMob, Moba conversion tracking cookie is placed when a user clicks on a SkyCrew advertisement delivered by Google (“Ads”). Conversion tracking cookies expire after 30 days and are not used for personal identification. Google uses a different cookie for each Google AdMob customer and there is no consolidation of the cookie data with other data. If you click on one of our Ads and proceed to a page equipped with a conversion tag and the cookie has not yet expired, the conversion is documented. With the help of the conversion tracking cookie we see the total number of conversions and are able to review the performance of our Ads. You can find more information about Google AdMobMob here.

 

When you click on one of our Ads, a Google Remarketing cookie is placed. This cookie helps to serve our Ads to you at a later time when you browse pages of the Google content network. Remarketing cookies expire after 30 days and are not used for personal identification. For more information on Google Remarketing, please see here. Google cookies are those beginning “__ut”. To opt out of personalized ad serving by Google, please see the Opting Out section below.

 

DoubleClick, Adswizz and Global

Depending on your location, we may use DoubleClick, an ad serving service operated by Google Ireland Limited (“Google Ireland”) or ad networks such as AdsWizz (operated by Adswizz, Inc.) or Global (operated by Global Radio Services Limited). These service providers use cookies in order to facilitate to show relevant and interesting ads to you. When you interact with our Platform your browser automatically makes information available to these service providers on our behalf, including your IP-address. This information as well as information automatically collected by us, on our behalf or on behalf of third parties (advertisers) about your use of the Platform will solely be used to create pseudonym user profiles. These enable us to display more appealing advertising to you. You can find more information on DoubleClick cookies here. If you wish to opt out of personalized ad serving please see the Opting Out section below.

 

Please be aware that even if you opt out of interest-based ads, you may still see ads based on factors such as your general location derived from your current IP-address, your browser type and recent, previous searches related to your current search.

 

 

Quantcast Measurement

Quantcast Measurement is an audience measurement service provided by Quantcast Corporation (“Quantcast”). Quantcast uses cookies to help us better understand our users, and to help us keep SkyCrew® and our marketing messages relevant to your use of the Platform. The information generated by the cookie about your use of the Website (including your IP address) is transmitted to and stored by Quantcast on servers in the United States. Quantcast will use this information, together with information it collects from other websites that you may visit, for the purpose of evaluating your behavior across the web and compiling reports for us on website activity. All information provided by Quantcast is aggregated and Quantcast does not provide us with any information relating to your activity on any other website. Quantcast cookies are those beginning “__qca”.

 

You can find more information on Quantcast’s collection and use of data here, including a link to Quantcast’s privacy policy. To opt out of this analysis by Quantcast, please see the Opting Out section below.

 

 

Similar technologies

In addition to cookies, we also use the following standard Internet technologies in connection with your use of the Platform:

 

a. Clear GIFs: We use “clear GIFs”, sometimes known as “web bugs”, which are small image files that we embed into our email newsletters. These clear GIFs tell us whether you opened the newsletter, clicked on any of the content or forwarded the newsletter to someone else. This provides us with useful information regarding the effectiveness of our email newsletters, which we can use to ensure that we are delivering information that is relevant to our users.

 

b. Activity Tracking: In our apps we make use of Braze, an in-app analytics and messaging service provided by Braze, Inc. (“Braze”). When you launch the Sky Crew App, Braze collects and stores usage data from our iOS mobile apps on our behalf in order to help us understand how users are interacting with our apps for the purpose to customize the app experience to users’ needs and to engage with them. Braze is used to track activities within the App such as which page you have used the most, what feature the least and the interconnectivity between other apps. This information, including your IP address, is transmitted and stored by Braze on servers in the United States. For more information see Braze’s privacy policy. If you wish to opt out of Braze tracking, please see the Opting Outsection below.

 

c. App performance tracking: Our mobile apps use the app performance and analysis technology “adjust”, a service provided by Adjust GmbH ("Adjust"). When you launch the SkyCrew app, Adjust collects install and event data in order to help us understand how our users are interacting with our apps and to optimize and analyze mobile ad campaigns. For such analysis, Adjust uses your anonymized (hashed) IDFA and your anonymized (hashed) IP- and MAC address. The hashes used are one-way hashes and it is not possible to identify you or your mobile device individually. If you wish to opt-out of Adjust tracking, please see the Opting Out section below.

 

d. Bug reporting: We work with Crashlytics, Inc (“Crashlytics”) to report any bug affecting our iOS mobile apps. If either app crashes during normal use, the app will send certain information about the incident to Crashlytics. This information consists of the device type, OS version and certain hardware information about your mobile device, and the time of the crash, the state of the application at the time of the crash, and stack traces. The information does not include your IP address or any other information that could be used to identify you or your mobile device individually, and does not include any other information from your mobile device. Click here to review Crashlytics' privacy policy. To opt out of bug reporting please see the Opting Out section below.

 

e. Personalized advertising on mobile devices: Where cookie technology is not available other unique identifiers may be used instead (e.g. in mobile applications), which perform similar functions, such as IDFA or the Google Advertiser ID. To opt-out of identifiers on mobile, please see the Opting Out section below.

 

Opting out

We think it’s important that you are able to control the collection of personal data relating to your use of SkyCrew®, and have therefore made sure that you can opt out of any personal data collection using cookies or other technologies as set out below. (Please note that you cannot opt out of our use of Flash cookies or HTML5 local storage as these are necessary for the technical operation of the platform. However, we do not use these technologies to collect any personal data.)

 

Last amended: 18 April 2021

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